FAQ

Answers to the most common questions.

How Does Arqia's AI Work?

The Short Answer

Arqia uses large language models (LLMs) combined with your Business Profile to understand your product, evaluate leads, and generate personalized outreach messages.

Business Profile Context

When you enter your website URL, AI analyzes your site and creates a Business Profile with your company overview, ideal customer profile, pain points, and keywords. This context is embedded in every AI decision, from lead scoring to message generation. You never need to explain your business again.

Lead Evaluation

For Reddit, AI reads each post and makes a binary Pass/Fail decision based on relevance to your business. Qualified leads are scored 7–10 based on recency, authenticity, fit with your ICP, and opportunity strength.

Message Generation

All outreach messages follow the Connect → Relate → Bridge framework: start with genuine engagement, show understanding of their situation, then naturally introduce how you can help. Messages are kept short (3–5 sentences) and feel personal, not promotional.

Privacy and Safety

Your data is processed securely and is never used to train AI models. All generated content goes through safety filters before being published or sent.

What Platforms Does Arqia Support?

Currently Supported

Reddit - Real-time subreddit monitoring, AI lead evaluation, personalized comment outreach, and comment performance tracking (upvotes, replies)
X (Twitter) - AI lead source discovery, audience extraction from engagers, smart filtering, and AI reply generation (Copy & Open)

Available Across Both Platforms

Business Profile - AI-powered website analysis that provides context to all outreach
Daily Summary Email - Daily lead activity report delivered at your preferred time
Analytics - Campaign performance metrics, reply rates, and conversion tracking
Subreddit Trend Monitoring - Track trending topics and repurpose top posts with AI

Coming Soon

We are actively working on expanding platform support and adding new features. Join our Discord community to stay updated on new releases.

Is My Data Secure?

Data Protection

All data transmitted between your browser and Arqia's servers is encrypted using TLS 1.3. Data at rest is encrypted using AES-256.

Account Credentials

When you connect Reddit or X, we use OAuth tokens managed through Composio that can be revoked at any time. We never store your platform passwords. Connected accounts are shared within your workspace and can be disconnected by any Admin or Owner.

Compliance

Arqia follows industry-standard security practices. Authentication is handled by Clerk with JWT-based sessions. We are committed to maintaining the highest standards of data protection.

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