Privacy Policy
Effective Date: January 1, 2025
Arqia ("Company," "we," "us," or "our") values your privacy and is committed to protecting your personal information in accordance with applicable laws. This Privacy Policy applies to the AI-powered Sales Acceleration SaaS platform (the "Service") provided by Arqia.
1. Information We Collect
Account Registration
Email address and name, collected through Clerk social login.
Social Media Integration
Instagram and X (Twitter) profile information, and publicly available profile data of followers and commenters.
Payment Information
Payments are processed through Lemon Squeezy. We do not directly store your payment information.
Automatically Collected Information
Access logs, IP addresses, cookies, and device information.
2. How We Use Your Information
- Account management and service delivery
- AI analysis of social media followers and commenters (ICP scoring)
- Service improvement and statistical analysis
3. Third-Party Sharing
We may share data with the following third parties to provide our Service:
- Instagram Graph API (Meta) and X/Twitter API for collecting publicly available profile data
- OpenAI API for AI-powered analysis
- Lemon Squeezy for payment processing
4. Data Retention and Deletion
- Upon account deletion or a deletion request, your data will be destroyed within 30 days.
- When you disconnect a social media integration, all data from that platform is deleted immediately.
- Data may be retained longer if required by applicable law.
5. Your Rights
You may request access to, correction of, or deletion of your personal information at any time. Please send your request to team@arqia.ai.
6. Cookies
We use cookies to analyze and improve the Service. You may disable cookies through your browser settings, but some features of the Service may become unavailable.
7. Changes to This Policy
If this Privacy Policy is updated, we will notify you through in-app announcements or email.
8. Contact Us
For any privacy-related inquiries, please contact us at team@arqia.ai.
